Privacy  Policy


value your trust. In order to honour that trust, Live Nature Private Limited (Hereby referred to as Live Nature) (Publishers of Diabetes72 app) adheres to the highest ethical standards in gathering, using, and safeguarding any information you provide while using any of its products and services. Live Nature is a leading health care service provider in the field of Diabetes reversal, under the guidance of world-renowned Medical Nutritionist Dr Amit, and is incorporated in India.

Diabetes72 is an application developed by Live Nature and provides a Diabetes Reversal Virtual Tour personalized for every patient. Diabetes72 is presently focused on providing a community-based, chat platform where patients are under direct supervision of Dr Amit and his team of health practitioners, carefully monitoring and guiding patient progress through their journey of 72 hours of Diabetes Reversal.

This privacy policy governs your use of the application Diabetes72 and the other associated applications and sites managed by Live Nature.

User Provided Information

The Application obtains the information you provide when you download and register the Application. When you register with us and use the Application, you generally provide (a) your name, email address, and phone number; (b) transaction-related information, such as when you make purchases – presently, the application is invite-only and it is planned to remain so in the immediate future, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application, such as while asking doubts, participating in chats, and taking guidance.

We may use the information you provided us to contact you from time to time to provide you with important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you.

However, any information that can personally identify you will never be shared with anyone other than those who have been explicitly approved by you or are official partners who have introduced you to the Diabetes72 platform and are administering your data. For example, the Certified Diabetes Educators or other Medical Practitioners that have facilitated your use of Diabetes72.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. As is true of most mobile applications, we also collect other relevant information like your location and phone book as per the permissions that you provide.

As mentioned, the Diabetes72 application is invite-only, and it is planned to remain so in the immediate future. In the unlikely scenario of this changing or we beginning to charge for services inside the app, we will use an outside credit card processing company to bill you for goods and services. It will be ensured that these companies do not retain, share, store, or use personally identifiable information for any other purpose.

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to a period of time and thereafter may store it in aggregate.

Use of Your Personal Information

We use the collected information to analyze trends, conduct research, administer the application, learn about user’s learning patterns, and movements around the application, and gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described below in this privacy statement.

We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights, and help us better your experience or reach out to you with more value-added applications, products, information, and services. However, these third-party companies do not have any independent right to share this information.

Diabetes72 will occasionally email notices or contact you to communicate about our services and benefits, as they are considered an essential part of the service you have chosen.

We may disclose ‘User provided and Automatically Collected’ Information:

  • As required by law, such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • With our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • With third-party service providers in order to personalize for a better user experience and to perform behavioral analysis.
  • With Certified Diabetes Educators and/or Medical Practitioners who are using the Diabetes72 platform to improve your performance in your functions and/or who have facilitated or encouraged your use of Diabetes72.
  • If Diabetes72 or Live Nature is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website or other channels of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Access to Your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our application.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees only who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes to this Statement

As Diabetes72 evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all of which activities will take place in India. If you reside outside India, your information will be transferred, processed, and stored there under Indian privacy standards.

Reach out to us on livenatureclinic@gmail.com in case of any queries.